Please read our terms and conditions carefully before purchasing our product. If you have any questions please don’t hesitate to get in touch with us.
Firstly, there are 2 years of right of claim under the Purchasing Act also, our right of complaint applies to defects in materials and / or fabrication. Please read these terms and conditions carefully.
Secondly, the complaint does not apply to errors or damage caused by improper operation of the product / service.
The Green Doctor will cover return costs to a reasonable extent.
If a refund has been agreed upon we will refund back to your payment source that was used to pay for goods initially,
Right of withdrawal
Furthermore, our CBD products are non-returnable unless they are in their sealed box condition and unopened. Your goods must be returned back to us within 14 days of us providing you return instructions. Please refer to these terms and conditions if you are unclear.
Any postage costs must be paid by you, the customer. Please upload clear tracking information once you have posted your CBD oil back to us.
In the message, please let us know clearly that you wish to exercise your right of withdrawal.
Complaints – Overview and Links:
Lastly, if you have a complaint about a product purchased from our website please send it to: [email protected]
The Green Doctor (N.I) LTD – Company Number NI670703