Please read our terms and conditions carefully before purchasing our product. If you have any questions please don’t hesitate to get in touch with us.
Complaints
Firstly, there are 2 years of right of claim under the Purchasing Act also, our right of complaint applies to defects in materials and/or fabrication. Please read these terms and conditions carefully.
Secondly, the complaint does not apply to errors or damage caused by improper operation of the product/service.
The Green Doctor will cover return costs to a reasonable extent. The green doctor will fulfil the terms and conditions.
Refund
If a refund has been agreed upon we will refund back to your payment source that was used to pay for goods initially,
Right of withdrawal
Furthermore, our CBD products are non-returnable unless they are in their sealed box condition and unopened. Your goods must be returned back to us within 14 days of us providing you with return instructions. Please refer to these terms and conditions if you are unclear.
Any postage costs must be paid by you, the customer. Please upload clear tracking information once you have posted your CBD oil back to us.
In the message, please let us know clearly that you wish to exercise your right of withdrawal.
Contact
By purchasing our products you agree to be contacted within 5 days to leave a review about your products. You can of course choose to unsubscribe from this service.