Terms and Conditions

Complaints

There are 2 years of right of claim under the Purchasing Act. Our right of complaint applies to defects in materials and / or fabrication.

The complaint does not apply to errors or damage caused by improper operation of the product / service.

The Green Doctor CBD OIL UK will cover return costs to a reasonable extent.

Refund

If a refund has been agreed upon we will refund back to your payment source that was used to pay for goods initially,

Right of withdrawal

CBD Products are not returnable unless they are still in there sealed boxed condition and unopened. Goods must be returned back to us within 14 days to us upon us providing you return instructions.

Return costs must be paid by yourself.

Cancellation must be notified to us no later than 14 after the purchase and from the cancellation, you must return within 14 days of returning the shipment.

The notification shall be given via mail at [email protected] In the message, please let us know clearly that you wish to exercise your right of withdrawal. You can also choose to use our default cancellation form and send by return.

Complaints – Overview and Links:

If you have a complaint about a product purchased from our website,  a complaint may be sent to:

[email protected]